Frequently asked questions about Australian made off road and off-grid caravans

Most Elross caravans take approximately 14-16 weeks to build.

Build time varies, depending on the model, size and level of customisation. As a general guide:

• Chassis fabrication & coating: ~2 weeks

• Production build (body, fit-out, systems): 10–12 weeks

• Testing, inspection & licensing: ~2 weeks

Typical total timeframe: 14–16 weeks

This timeline ensures every caravan is properly built, tested and prepared for delivery. We do not rush builds at the expense of quality.

We use premium Cruisemaster airbag suspension systems across our range.

• ECX Models:

  • Cruisemaster XTF Airbag Suspension with BCS

  • Lighter design, highly capable for off-road touring

• ECXR Models (Ultimate Builds):

  • Cruisemaster ATX Airbag Suspension with BCS

  • Heavier duty arm design, upgraded airbags and shock absorbers

Both systems are engineered for off-road conditions. The choice comes down to intended use and load requirements.

Elross caravans are built using high-performance composite construction designed for strength and thermal efficiency.

• Walls & Roof:

  • 50mm EPS core Structurally Insulated Panels (SIPs)

  • Internal and external skins are Colourbond steel (not fibreglass)

• Floor:

  • One-piece 28mm PIR insulated floor panel

This construction provides:

• Excellent thermal insulation

• High structural integrity

• Reduced risk of water ingress compared to traditional builds

Yes. All Elross caravans are:

• Designed and manufactured in Perth, Western Australia

• Built in-house at our facility in Maddington

• Constructed using locally sourced components where possible

We operate as a factory-direct manufacturer, with no dealer network. This allows you to deal with the manufacturer directly so there is no disconnect between you and the team that builds your dream.

Yes. We can tailor many aspects of your caravan to suit your individual requirements, including layout adjustments, finishes and colour schemes.

This level of flexibility allows us to deliver a product that is uniquely suited to your travel style, in areas where many manufacturers offer limited options.

However, customisation does impact build time.

Bespoke builds often require:

• Specialised components

• Additional design work

• One-off fabrication

As a result, delivery timeframes may be extended.

If you are working to a shorter timeline, we also offer standard production builds across our core range.

These:

• Follow established layouts and specifications

• Move through the factory more efficiently

• Have limited custom options

This provides a faster delivery while still maintaining the quality and capability expected from an Elross caravan.

Designing your caravan is a structured and collaborative process with our in-house team.

You will receive:

• Two strategic design meetings (1 hour each) with our design and CAD team

  • Finalise layout and floorplan

  • Select key options and system configurations

  • Determine placement of components

  • Choose interior finishes and colour schemes

• Final pre-start meeting

  • Conducted before chassis fabrication begins

  • Confirms all selections and specifications

  • Locks in your build prior to production

This process ensures clarity, accuracy and a smooth transition into manufacturing.

Additional meetings outside of this structure may incur fees.

Choosing a factory direct manufacturer gives you a far more transparent and controlled build experience compared to buying through a dealership.

With Elross, you deal directly with the people designing and building your caravan. This means:

• Clear communication with no middleman

• Greater flexibility in design, layout and finishes

• Better value, with no dealer margins built into the price

• Stronger accountability, as the same team manages your project from start to finish

You also gain direct access to the factory, allowing you to:

• See your caravan during construction

• Understand how it is built

• Be involved in key stages of the process

For customers wanting a high-quality, off-road or off-grid caravan tailored to their needs, the factory direct model Elross Caravans bases its business on, offers a more personalised and transparent approach.

Are my payments protected?

We understand that some customers may have concerns given recent events in the industry.

To provide confidence and flexibility, we offer a number of options:

• Finance-backed builds
  Many customers choose to fund the build through our in-house brokers.

  • The lender effectively takes on the asset risk during construction

  • This can provide an added layer of financial security

  • The loan can be paid out early upon delivery if preferred

• Shorter delivery options (stock builds)

  • Reduced build and holding time (typically 2–3 months)

  • Lower exposure compared to fully bespoke builds

• Structured production process

  • Clear build stages and milestones

  • Ongoing communication throughout the project

  • Opportunity to inspect your caravan during construction